Shipping Policy for LoveSaliz
Effective Date: January 17, 2025

At LoveSaliz (https://lovesaliz.com), we are dedicated to providing a reliable and efficient shipping process for your premium barista tools and coffee equipment. This Shipping Policy outlines the terms and conditions of our delivery services, ensuring transparency and compliance with Google AdSense policies. By placing an order with LoveSaliz, you agree to the terms outlined below.

1. Shipping Destinations

LoveSaliz currently ships to all addresses within the United States.

  • We do not ship to P.O. boxes or APO/FPO addresses.
  • International shipping is not available at this time. Future updates regarding international shipping will be posted on our website.

2. Order Processing Times

Orders are processed Monday through Friday, excluding public holidays.

  • Standard order processing time is 1-3 business days from the date of purchase.
  • Orders placed after 5:00 PM EST or on weekends will be processed on the next business day.

During peak seasons, such as holidays or promotional events, processing times may extend by an additional 1-2 business days.

3. Shipping Methods and Costs

We offer multiple shipping options to meet your needs:

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Expedited Shipping: Estimated delivery within 2-3 business days.
  • Overnight Shipping: Delivery on the next business day if the order is placed before 12:00 PM EST.

Shipping costs are calculated based on the weight, dimensions, and destination of your order. The final shipping cost will be displayed at checkout.

4. Free Shipping

We offer free standard shipping on orders over $150 within the United States. This promotion is subject to change during special events or sales periods, and specific terms will be displayed on our website.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing a tracking number and instructions for monitoring your package.

  • Tracking information may take up to 24 hours to update.
  • Customers can track their orders directly through the shipping carrier’s website using the provided tracking number.

6. Delivery Times

Delivery times are estimated and may vary due to external factors such as:

  • Weather conditions.
  • Delays caused by shipping carriers.
  • High shipping volumes during peak seasons.

If your package has not arrived within the estimated delivery timeframe, please contact our customer service team for assistance.

7. Signature Requirements

For orders valued over $300, a signature may be required upon delivery to ensure secure receipt.

  • If no one is available to sign for the package, the carrier may leave a delivery notice with further instructions.

8. Damaged or Lost Packages

If your package arrives damaged or is lost during transit, notify us immediately.

  • For damaged items, please include clear photos of the packaging and the damaged product.
  • We will work with the shipping carrier to resolve the issue and provide a replacement or refund as necessary.

9. Incorrect or Incomplete Addresses

It is the customer’s responsibility to provide accurate shipping information at checkout.

  • LoveSaliz is not responsible for packages delivered to incorrect addresses provided by the customer.
  • Additional fees may apply for re-shipping packages to the correct address.

10. Shipping Restrictions

Certain products may have shipping restrictions due to size, weight, or regulatory requirements. If an item cannot be shipped to your location, we will notify you promptly and provide alternative options.

11. Returns and Exchanges

Returns and exchanges are subject to our Refund and Return Policy. If you need to return a product, you are responsible for the return shipping costs unless the return is due to an error or defect.

12. Changes to This Shipping Policy

LoveSaliz reserves the right to update or modify this Shipping Policy at any time to reflect changes in our practices or legal requirements. The most current version will always be available on our website, with the effective date clearly noted.

Contact Us

If you have any questions or concerns about this Shipping Policy, please contact us:

Email: info@lovesaliz.com
Phone: (207) 843-9017
Address: 3 Hurd Point Rd, Holden, Maine (ME), 04429

Thank you for shopping with LoveSaliz. We are committed to ensuring that your orders are delivered promptly and securely, providing a seamless experience from purchase to delivery.